Time to listen

The arrogance of the letter by John Kelly (CEO, Aged and Community Services Australia) is symptomatic of much that is seriously wrong with the aged care sector.  Residents are starting to be heard – and what they say about standards in many so-called “care” premises is deeply unsettling. Australia may be a good place in which to to get sick – can it be said that it’s a good place to get old?

John Simpson, Melbourne

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